After upgrading to v13 today, Indigo Studio will no longer start up. I've been using multiple versions since its inception and this is the 1st time I've experienced this....
After receiving an email about theupgrade, I launched studio... was prompted to update the Updater....did that. Then finally was prompted to update to update #13.... which I did. All seemed to go as expected... but then the app will no longer fire up. I get the splash screen for a couple seconds, then poof. gone..
Do you have an NVidia graphics card?
If so, could you please try what is suggested here and see if that works for you?
Hello -- I'm running on a HP Elitebook 8560w laptop with built in Nvidia Quadro 1000M display driver version 22.214.171.1246 driver date 10/2/12 ... running on windows 7. When I have win 7 try to update, it claims its 'up to date'
No luck finding any trace of the .DLL mentioned: DisplayLink driver dlumd32.dll :(
I'm viewing in Chrome but proxy server is configured in IE.
Hope that helpsAli
After further researching this issue our developers were able to reproduce the issue and have created a new installer, that solves it. Here is a link from where you can download the new installer: http://users.infragistics.com/gerganad/IndigoInstallers.zip. Please note that in the zip file there are two installers – one for Windows users and one for Mac users.
Would you please try this new installer and check if the issue is resolved on your side?
Looking forward to hearing from you.
We just published an Upgrade 15 that fixes this issue.
It happened when you had a proxy configured in IE, and usually when you launched IE.
Fantastic, been working on it all afternoon and no crashes!
Thank you for the feedback. I am glad to hear that you are able to run the Indigo Studio without problems. Please do not hesitate to contact us if you have any questions.