In the user guide for Desktop, it mentions that "Share" option should be available on the action menu on a dashboard.
The only options I see are Add to Favourites / Tag / Rename / Remove.
I connected to the VPN and created a few dashboards - still not sync'ing. Log file still giving the same error:
The remote server returned an error: (401) Unauthorized.-----------------------------------------------------------------------01/04/2017 01:05:16Type : System.Net.WebException, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089Message : The remote server returned an error: (401) Unauthorized.Source : SystemHelp link : Status : ProtocolErrorResponse : System.Net.HttpWebResponseData : System.Collections.ListDictionaryInternalTargetSite : System.Net.WebResponse GetResponse()HResult : -2146233079Stack Trace : at System.Net.HttpWebRequest.GetResponse() at Infragistics.ReportPlus.RestClient.RestClient.ExecuteRequest(IRestRequest request) at Infragistics.ReportPlus.RestClient.RestClientBase.ExecuteRequest[T](IRestRequest request) at Infragistics.ReportPlus.RestClient.RestClientBase.Execute[T](IRestRequest request) at Infragistics.ReportPlus.Providers.RepositoryClientBase.<>c__DisplayClass13_0.b__0() at Infragistics.ReportPlus.Providers.RepositoryClientBase.Execute[T](Func`1 func, Int32 retryCount) at Infragistics.ReportPlus.Providers.RepositoryClientBase.Infragistics.ReportPlus.Repository.IRepositoryClient.GetChanges(Nullable`1 modifiedSince) at Infragistics.ReportPlus.Desktop.Common.SyncHelper.<>c__DisplayClass0_0.b__0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute()
Additional Info:
MachineName : FSO11TimeStamp : 03/01/2017 2:05:16 PMFullName : Infragistics.ReportPlus.Desktop.Sdk.Core, Version=1.1.128.0, Culture=neutral, PublicKeyToken=ebbf8110063acd1aAppDomainName : ReportPlus.Desktop.exeThreadIdentity : WindowsIdentity : SOMETRIX\fso
Hi Fred,
Looking at the log files, it seems you have some issues connecting to the domain. The machine you run the app should be in the domain and you have to be logged with your domain user and password. You have to be connected to the corporate network or use a VPN. Have you changed your password recently?
Thanks,
Diyan
Please find attached file
you should be able to upload the log file here by going to the "Options" tab and attach the file.
Regards,
Ammar
You will be contacted by our Support team. The issue you are experiencing is probably caused by an unauthorized pending operation to the enterprise server. That's why any new dashboards you are adding are not being uploaded to the enterprise.
If you want to continue using the app you could delete the content of the "%appdata%\ReportPlus" folder. The enterprise dashboards will be downloaded again, but you will lose all your personal dashboards, data sources and accounts.
If you decide to delete the app data folder please create a copy of it before that. In order to investigate the issue and provide you a fix which will prevent this behavior to appear again we will need the log and the sqlite files.