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Old Product Install Fails with New Key

We purchased a few licenses of your NetAdvantage for .NET product some years ago. I’m part of a team that was tasked with doing some minor upgrades to a project that was developed with these tools. As such, I’ve had one of the licenses transferred to my account. However, I’m unable to install the product because of a key registration issue.

The error reads: Invalid CD-Key!

Any suggestions?