Hi guys and Girls,
We are having issues getting to our SharePoint 2013 sites, even though we can get to our 2010 sites fine. They are all under the same SSL certificate.
Our original issue was;
"AUTHENTICATION FAILS A connection failure occured: SSL problem (Possible causes may include a bad/expired/self-signed certificate, clock set to wrong date)"
Following the below link forum suggestion, I changed the network stack in the advanced settings;
http://www.infragistics.com/community/forums/t/97959.aspx
Issue now is that it constantly asked for authentication, even though i am putting them in correctly?
Playing with the SSL Level I set this as TLS v1 (as for security we do not support SSL v1, v2 or v3 as they are quite vulnerable so instead use TLS) and the constant request for credentials kept occuring.
Hello,
It seems like you are encountering persistent issues with accessing your SharePoint 2013 sites despite having made some adjustments to the network stack and SSL settings. While the changes you made were in line with security protocols, the continued authentication requests might be indicative of an underlying configuration issue.
Firstly, ensure that the credentials you are using are indeed correct and have the necessary permissions to access the SharePoint 2013 sites. If the issue persists, consider the following steps:
Review the server logs and event viewer to check for any specific error messages or indications of authentication failures. These logs can provide valuable insights into the root cause of the issue.
Check the SharePoint server's configuration to ensure that the authentication settings are aligned with the credentials being provided. Verify the authentication providers and ensure that they are properly configured for the SharePoint 2013 sites.
Review the SSL/TLS configuration on the server and ensure that the settings are compatible with the client's browser and operating system configurations.
Double-check the compatibility of the SSL certificate with SharePoint 2013, as certain certificates might not be fully compatible with the platform.
If the issue persists even after these checks, consider reaching out to your IT support or SharePoint administrator to investigate the issue further. They can conduct a thorough examination of the system, identify any misconfigurations, and provide specific solutions tailored to your SharePoint environment.
Hello Daniel,
Thank you for contacting Infragistics!
We're glad to hear the issue has been solved, do you have further questions?Should we keep this case open?
Looking forward to hearing from you.
Regards
Gonzalo T Associate Support Specialist Enterprise Mobility Infragistics, Inc.
This has been resolved by changing the Authentication mode to Web Login.