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Log in issues
posted

I have installed Share Plus on my iPad and it works well.  Other members of my team have also installed the app, and are being required to enter in their office365 log in every time they open share plus. I do not have to do that.  What do my team mates have to do to avoid entering their log in information every visit to share plus?  Thanks in advance for any help.  JK

  • 28925
    Suggested Answer
    Offline posted

    Hello Julian,

    There are several reasons why this could happen. Mainly what comes to mind is specific SharePoint permission restrictions. Are your members able to access their my.site via Safari?

    Nonetheless, those who are having issues, please tell them to store their account in SharePlus and select Web Login as the authentication type to see if this helps.

    Let me know if you have any questions regarding this matter.