when try to access a SharePoint site through UAG, following error is showing up:
"Your credentials cannot be authenticated"
Authentication mode - "web Login"
Already tried with changing the user agent to "SharePlus". It did not work.
Thank you for your support request!
Can you access the same site in Safari?
Looking forward to hearing from you,
Yes, I can access the same site in Safari.
Let's try getting the application logs as explained here:
Once you have them, please zip and attach them to this thread.
Sent logs using step 1.
It looks that SharePlus is passing on credentials to your site.
Do you have an username and password in the site account settings? If yes, please remove the account, save the site and try again.