Hi,
When i am click on the NetAdvantage for .NET Complete Bundle link in "My Keys & Downloads" to download it, First it says "Thank you for downloading" and then the download doesn't start instead it gives an error "Internet Explorer cannot display the webpage". I have tried in Firefox and Chrome and am getting the same problem. Can i get a working link?
Thanks,
Raja.
Hi cadcame,
I have created case CAS-99612-F5Y8P3 to have this issue investigated further and I will be following up with you via that case.
If you have any questions in the meantime, please let me know.
Sincerely,Chris KDeveloper Support EngineerInfragistics, Inc.www.infragistics.com/support
Hi cadcame,In order to facilitate further investigation of this issue, please provide a traceroute that we can review for clues as to why this download may be failing.To initiate the traceroute, access the command prompt and enter “tracert dl.infragistics.com”, a please provide the results of this process to this thread.If you have any questions in the meantime, please let me know.Sincerely,Chris KDeveloper Support EngineerInfragistics, Inc.www.infragistics.com/support
Hi Chris,
I am attaching the trace for dl.infragistics.com
C:\>tracert dl.infragistics.comTracing route to infragisti.hs.llnwd.net [117.121.250.3]over a maximum of 30 hops: 1 14 ms 3 ms 2 ms 182.73.71.153 2 17 ms 14 ms 14 ms 182.73.75.105 3 17 ms 16 ms 13 ms 203.101.100.214 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.Trace complete.
This is the result i got. I am able to download Service Releases for 2011 Vol 1 directly but not the complete bundle for 2012 Vol 1. I am also checking if there is a problem in my end.
Raja
Thank you for providing this information. My IS team is currently looking into this issue and I will be following up on this thread with their findings.
If you have any further questions in the meantime, please let me know.
In the meantime as this issue is being addressed, please let me know what version of NetAdvantage you are trying to download as it may be necessary to provide a discrete download link while this process is completed.