Hello Team,
I'm trying to install the NetAdvantage_WinForms_20131_PlatformInstaller.exe on my Machine. I've downloaded the .exe from http://www.infragistics.com/products/windows-forms/.
Now, When I try to install the product, I'm getting an error message in the Registration stage saying "There was communication problem with the registration service". Could you check and let me know the solution for this issue. I've been trying to resolve this issue for the past 3 hours. Kindly help.
Many Thanks,
Kartik
Hello Kartik,
The platform installer requires an internet connection. Were you attempting an offline installation?
I just tried to install Windows Forms with the installer from the link you provided, and I was able to sign in. Did you make a new account during the registration step, or sign in with an existing one?
The platform installer creates a log file, which you can find in a "Log Files" folder where you ran the installer. The file IGPlatformInstall.txt might provide some useful information, if you would like to attach it.
A workaround would be to download the offline installer. You can get it by clicking the link on this page, below the button.
Elizabeth AlbertLocalization Engineer
I have the same issue and can not complete the install. The log file I have already copied below and pls. help me to solve this problem asap, because my admin. authorization would expire soon.
Thanks a lot in advance.
WK.
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