Hi,
I'm experienced with a problem. There was something like a freeze, the Indigo Studio didn't response and after some minutes (over 10) I had to kill the process. Now it is not working. The splash screen starts but nothing else happens. I've tried to repair, reinstall, uninstall, restart some times but it didn't help. I don't know what happened it has stopped to work. I've searched for any related information in the event log but it does not have anything.
UPDATE: It is now working I deleted every temporary folder but I think maybe there is not any relation between this and the startup failure. Is that possible it needs to connect to somewhere and that service was down?
Please give me some feedback about this strange issue. Is there anybody else who has faced with this kind of issue? :)
Regads, Zsolt Molnar
Hi Zsolt,
Thanks for letting us know. One thing that we've seen happening that we could not reproduce consistently is that after a while of not using Indigo (not sure how much time), it takes some time to start working fluidly again. Like if everything was in 'hibernation mode' and needs some seconds to get back, it could be 10-20 seconds.
I'm not sure if that was what happened to you, but please if you see a similar behavior again, give it a few seconds and let us know how it went.
Regards,
Andres
I don't remember exactly what I did when it started to not answering, but as far as I can remember I used it constantly when it happened. So, I think it should be something else, but it has not happened again. I really don't like this kind of issues as a developer, you can not reproduce it, but you know something skeleton could be there.. but anyway maybe some changes in the software will solve it automatically.
Let's just say it was something what happens very rarely or never, till it does not do it again. :)
Thanks for your help!
So I fixed it...
I had installed Silverlight through Chrome and the MS site (confusing as hell) told me I had it installed.
I go to the silverlight site in Firefox and it downloads silverlight - install it - and now your app runs.
So it looks like the silverlight install has to be done through FF and not Chrome for it to work - never would have expected that!
Pete
Hi again Pete,
Silverlight install dmg should trigger the same wizard and behave the same no matter how it was downloaded.
Did Indigo Studio splash screen showed any indicator that Silverlight was not installed?
Thanks,
Diego
The MS site told me I had silverlight installed using chrome (and I'm sure it was installed)
FF however downloaded a fresh dmg which the allowed Studio to run - no indiction in Studio that Silverlight was not installed
"me too".
Installed on several Windows 8 machines, works on one only when running as Administrator, not working on the others. Splash screen comes up, then nothing. Tried uninstalling/reinstalling.
Works like a champ on several Windows 7 machines.
Several instances of the following in my win.log under the logs directory.
2013-02-08 04:30:01 - at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg) at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData) at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) at System.Windows.Forms.Application.Run(ApplicationContext context) at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.OnRun() at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel() at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(String[] commandLine) at Infragistics.Prototypes.Shell.Win.NativeHost.Main()
Hi Joseph,
We're going to publish a new version next Monday / Tuesday that addresses some startup problems we had previously. I hope that it’ll help with your Win8 installations. It also adds more logging information so we can better track in case the problem is not fixed.
I’ll let you know when this version is published.
Hate to be a pain, but has the newer version been published yet? If not, could you maybe send out a "beta" of the new build?
We are lovin' it on Win7, where it runs for us, but many/most of us are now running Win8.
Joe
The installers files are being updated in the website. They should be ready today but I can share the installer with you, just send me an email to drivero at infragistics.com
Hi again,
The latest installer has been published. You can download it from our website: https://www.infragistics.com/products/indigo-design
I just downloaded the latest from the website, and sorry to report it's still messed up on Windows 8. I try running it, and nothing happens. With the last version I used to get the splash screen, but now I don't get the splash screen anymore.
I tried looking for additional logging, but C:\Users\<yourusername>\Documents\ is empty.
Is there anything I can provide to help you diagnose?
Windows 8 x64. I am running as a limited user, but installed as administrator if that helps. What appears incorrect is that the Indigo Studio icon is pointing into "C:\Users\Administrator\AppData\Local\Infragistics\Indigo Studio\Indigo Studio.exe".
When I try to install as the limited user, I get a UAC popup for the admin password.
Is IndigoStudio supported running as a limited user?
We were able to reproduce the installation issue under a Win 8 x64 environment and we are working on a fix for it.
In the meanwhile I suggest you uninstall Indigo as admin and then reinstall Indigo with the limited user account.
Claudio