What is Support and What is Consulting?
Our Developer Support team is motivated to help you succeed, and we really want to help you. We’ll provide help for questions regarding installation problems, product functionality, programming issues, product usage issues, and will explain any Infragistics-related error messages you receive. We have access to the developers who have written the code, and will work with you to figure out what the issue is, and deliver a solution.
At the same time, cases involving design or planning for your application’s deployment, software development, code review, custom samples, implementation planning, and user experience and visual design are exactly what Infragistics Consulting Services Team can help you with. We can also offer support for Infragistics source code such as explaining the purpose of any source code, and troubleshooting or debugging modified versions of our source code. Learn more about such custom-tailored extended services on our Enterprise Development page and see how Infragistics Consulting Services can help you.
|US Support Services Department
||EMEA Support Service Department
|Phone: +1 (888) 448-0097 (in North America only)
+1 (609) 448-2000 (outside North America)
Monday thru Friday, 09:00-17:00 ET, excluding standard US holidays.
|Phone: +44 (0) 8456 770 021
Monday thru Friday, 06.00-15.00 GMT.
|Online Chat: Sunday 8PM EST thru Friday 5 PM EST, 24 hours a day.
||Online Chat: Monday thru Friday, 24 hours a day.