Get insights on how well your prototype performs with real people based on what they do. Test design alternatives and in return get concise study summary, task success rates, completion times and a click-map view. Did we mention you can do all of this remotely over the web?
Setting up usability tasks are where it all begins. Add usability tasks, and record how you expect users to complete the task. Recording a task flow ensures that your users don’t get blown off-track by interactions unrelated to the task. And don’t worry if they try to do something unexpected as we will capture their input and let you review it as part of the click-map visualization. Check out this video tutorial to create a usability study of your own.
Study participants can take your study remotely using a web browser. Invite them by sending them a URL (link) to the study, and they can start the study without the need to install anything. Testing a prototype for mobile? No problem. Your users can take the study using either the desktop or their smartphone. And if for some reason they cannot start all the tasks, they can come back to it later and resume the study. See how to take part in a study in this video.
We know you can’t wait to get the study results; as and when participants finish a task, we update the study results. So any time you access the study report on indigodesigned.com, you get the freshest results.You can even close the study when you have enough participants, preventing additional users from taking the study. Learn how to view your test’s results with this video tutorial.
Study participants have the option to leave feedback or suggestions about the task. View the prototype as a moderator to review these comments. But that’s not all; we capture both the successful interactions and where participants tried to interact with the prototype (failed attempts), presented as a click-map visualization. This allows you to compare participant’s expectation against the recorded/designed user flow.